Learn about the Integrator. Connect any external data source to mWater, or share mWater data with any external system, using plain language. The AI builds the integration for you. Feature funded by UNICEF Madagascar.

Summarizing the new developments and projects of the year from the collapse of USAID to the major new feature releases of customer management, billing, accounting, and workflows.

From automating leak repair assignments in Operations to streamlining customer onboarding in Commercial, Workflows integrates seamlessly with your existing mWater data to boost capital efficiency, ensure revenue, and speed up response times. 

See how mWater’s free, user-owned platform turns shared data into global impact. Every new user strengthens the system, creating better insights, faster learning, and more effective investment for sustainable water and sanitation services worldwide.

Water utilities face big risks with local servers: crashes, outdated software, funding gaps, and floods. mWater’s cloud platform offers enterprise-grade security, daily backups, disaster recovery, and full data export anytime. The result: resilient, secure data that supports reliable water delivery without the vulnerabilities of in-house systems.

Discover how mWater’s free tools help utilities move from fragmented systems to integrated management by bringing assets, billing, finance, maintenance, and planning together in one platform for smarter, more sustainable water service delivery.

This post highlights five common myths about water services and shows how mWater’s features as a digital public good help utilities, communities, and governments move past them toward resilient, data-driven service delivery.

mWater continues to develop as a powerful tool for mapping water points and managing WASH data. Now, new billing, accounting, and management features are giving water operators the ability to centralize customer, operational, and financial data in the same place.

While water point mapping is at the core of mWater’s functionality, practitioners around the world are using the platform to manage infrastructure, respond to crises, and track performance at scale.

With our free, integrated tools for customer management, billing, and accounting, that vision is within reach. By connecting assets, people, and finances in one platform, we empower utilities to become more efficient, transparent, and financially resilient.

This article takes a closer look at the development and implementation of Papua New Guinea’s National WASH Monitoring System, with an in-depth exploration of the six-phase approach that made it a reality.

As part of USAID STAWI, mWater is creating tailored MIS for nine counties in Kenya by centralizing water infrastructure data, conducting comprehensive surveys, and collaborating with local stakeholders to enhance water service delivery and data management.