A group of mWater users reported serious problems using the mWater app on the Huawei Y6 5-inch smartphone. We have added this phone to our Devices Knowledge Base as a device that is not recommended.
If you already have this phone in use, watch for parts of the mWater Surveyor homepage and map page not appearing. Some users have found that updating the Android System Webview app in the Google Play Store resolves this. Some users have found resetting the phone altogether to factory settings resolves this.
As a reminder, before beginning any fieldwork, setup all phones and tablets using the mWater Android setup checklist. You should do this on good quality wifi, not using mobile data, as it will require much data to perform the updates.
Since Android devices often turn GPS accuracy to low or off when the battery gets low, many mWater users do not realize their GPS is not working well for them. To help prevent this, we added an alert in the Surveyor app when your GPS is not set to high accuracy. Each time you start the app, mWater will check on your mobile phone or tablet's location settings. Clicking yes will change the Android settings automatically so that you are always collecting the highest quality data in the field. As a reminder, computer browsers do not have GPS capability so this is only for the native Android app.
This feature is only available after updating the Surveyor app. Users will notice a one-time request that they go to the Google Play Store and update their app.